We know the world of branding, content creation, and marketing can be a bit overwhelming, so we’ve gathered some of our most frequently asked questions to help clear things up. If you don’t see your question here, don’t worry—reach out and we’ll be happy to chat.
Of course! We’re flexible and prepared to add value wherever we can!
Life happens—we get it! We don’t charge for most cancellations, but we’d appreciate as much notice as possible so we can adjust our schedule.
We do our best to accommodate last-minute requests, but booking in advance is your safest bet to lock in our availability.
Absolutely! When it comes to marketing, our creativity travels well. We serve nationwide!
We’re not just about pretty posts; we’ll dive into your DMs—professionally, of course—and keep the convo flowing with your audience. We’ll be sure to keep an eye out for those high-value questions and kick them back to you if needed.
Absolutely! We’ll make sure your ad dollars are working smarter, not harder.
Of course! Growing your audience is about quality as much as quantity. We’ll help you connect with the right people in ways that make them stick around.
We’re all about capturing what makes your brand unique! Whether it’s a product launch, a team in action, or a moment that defines your business. If it’s about building your brand, we’re all in—no cookie-cutter corporate vibes here.
It is! Think of it as a movie trailer for your property—epic, engaging, and impossible to ignore.
Success is all about results. We track engagement, social shares, conversion rates, and ROI to ensure your campaign hits the mark. If your audience is wowed and your phone is ringing, we’ve done our job.
Yes! Drone footage is included in every project when possible because, honestly, who doesn’t love a stunning overhead shot? Plus, all of our pilots are FAA Part 107 Certified, so your shots are just stunning but fully compliant.
Not sure? That’s what we’re here for. Our brand consultation will help us figure it out together and give your brand exactly what it needs to shine.
Of course! Your input matters, and we want you to love the final product. Our packages include a set number of revisions, but we’re happy to discuss extra tweaks if needed.
Timelines vary depending on the scope of the project, but we’ll always set clear expectations upfront. Need something quickly? Let us know, and we’ll do our best to work some magic!
Yes! Our Visual Brand Identity package includes logos, color palettes, typography, and everything you need to give your brand a cohesive, professional look. It’s like a custom wardrobe for your brand, tailored to perfection.
It depends! If your brand already uses WordPress, we can make tweaks; if not, we’ll offer a full rebuild with hosting and maintenance.
No ghosting here! Hosting and updates are included in our package to keep your site running smoothly. We also equip you with the tools and knowledge to manage your site on your own confidently.
We create cinematic video tours that highlight a property’s best features in a way that’s engaging and entertaining. While we don’t offer click-through 360 virtual tours, our videos do the heavy lifting to bring your listing to life.
We specialize in luxury real estate, commercial spaces, and hospitality properties—but we’re always up for a unique project. Let’s chat!
Absolutely! We handle the photography and 360 tours for Zillow so they can create a walk-through and floor plan that makes your property pop!
A little prep goes a long way! Declutter, clean, and make any minor fixes to show your property at its best. Bonus points for turning off fans, closing toilet seats, and keeping pets out of the frame.
Final photos are ready within 1-2 business days, and videos typically take 3-5 business days after the shoot. We’re fast without sacrificing quality.
General Services
Of course! We’re flexible and prepared to add value wherever we can!
Life happens—we get it! We don’t charge for most cancellations, but we’d appreciate as much notice as possible so we can adjust our schedule.
We do our best to accommodate last-minute requests, but booking in advance is your safest bet to lock in our availability.
Absolutely! When it comes to marketing, our creativity travels well. We serve nationwide!
Social Media Marketing
We’re not just about pretty posts; we’ll dive into your DMs—professionally, of course—and keep the convo flowing with your audience. We’ll be sure to keep an eye out for those high-value questions and kick them back to you if needed.
Absolutely! We’ll make sure your ad dollars are working smarter, not harder.
Of course! Growing your audience is about quality as much as quantity. We’ll help you connect with the right people in ways that make them stick around.
Video and Photography
We’re all about capturing what makes your brand unique! Whether it’s a product launch, a team in action, or a moment that defines your business. If it’s about building your brand, we’re all in—no cookie-cutter corporate vibes here.
It is! Think of it as a movie trailer for your property—epic, engaging, and impossible to ignore.
Success is all about results. We track engagement, social shares, conversion rates, and ROI to ensure your campaign hits the mark. If your audience is wowed and your phone is ringing, we’ve done our job.
Yes! Drone footage is included in every project when possible because, honestly, who doesn’t love a stunning overhead shot? Plus, all of our pilots are FAA Part 107 Certified, so your shots are just stunning but fully compliant.
Graphic Design
Not sure? That’s what we’re here for. Our brand consultation will help us figure it out together and give your brand exactly what it needs to shine.
Of course! Your input matters, and we want you to love the final product. Our packages include a set number of revisions, but we’re happy to discuss extra tweaks if needed.
Timelines vary depending on the scope of the project, but we’ll always set clear expectations upfront. Need something quickly? Let us know, and we’ll do our best to work some magic!
Yes! Our Visual Brand Identity package includes logos, color palettes, typography, and everything you need to give your brand a cohesive, professional look. It’s like a custom wardrobe for your brand, tailored to perfection.
Web Development
It depends! If your brand already uses WordPress, we can make tweaks; if not, we’ll offer a full rebuild with hosting and maintenance.
No ghosting here! Hosting and updates are included in our package to keep your site running smoothly. We also equip you with the tools and knowledge to manage your site on your own confidently.
Real Estate Media
We create cinematic video tours that highlight a property’s best features in a way that’s engaging and entertaining. While we don’t offer click-through 360 virtual tours, our videos do the heavy lifting to bring your listing to life.
We specialize in luxury real estate, commercial spaces, and hospitality properties—but we’re always up for a unique project. Let’s chat!
Absolutely! We handle the photography and 360 tours for Zillow so they can create a walk-through and floor plan that makes your property pop!
A little prep goes a long way! Declutter, clean, and make any minor fixes to show your property at its best. Bonus points for turning off fans, closing toilet seats, and keeping pets out of the frame.
Final photos are ready within 1-2 business days, and videos typically take 3-5 business days after the shoot. We’re fast without sacrificing quality.
We tell stories that captivate Your audience's attention.
You have a unique story that will captivate, inspire, and convert with Shadowpoint Media!
